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WattyAlan Reports's avatar

This is an important and very real account. The part that stands out most is how the systems assume families can advocate in crisis, when in reality they are overwhelmed, tired, and grieving in real time. The “do-over” point is exactly right, healthcare gives you one chance, and you only realize the questions you should have asked after you’re already past the decision.

The clarity on the DNR is especially valuable. People are told “you can revoke it,” but they are rarely told that they will be asked to re-confirm it at the most emotionally unbearable moment of their life. That is not informed consent, that is a communication gap that can be fixed.

Your suggestion that families should have an independent advocate is the key. Hospitals have billing specialists, risk officers, and legal counsel, but the patient and family have no one dedicated to their understanding. If the system expects families to make clinical decisions, the system needs to provide guidance for that role.

Thank you for sharing this, it will help others recognize situations they cannot see clearly while they are inside them.

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Phil Caragol's avatar

Thanks for this! The interview format put flesh, bones and reality on DNR struggles. It makes me wonder if a friend with medical expertise (eg retired nurse) might be a good advocate?

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